Manager - Tech Solutions (Big Data / AI)Active
The opportunity
The Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India , focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee…
What you'll do
Serve as the Tech Solutions Manager for an elite team of Data & AI: specialists that can provide coverage of customers across EMEA & APJ business hours.
Grow the technical expertise of the team to support successful adoption of: new products and features of the Databricks platform for customer production workloads.
Engage with top customers to understand how to support their business needs: with their Data & AI strategy, in collaboration with field engineering and sales when required.
Partner with internal product engineering teams to make Databricks products better and more supportable.
Understand how to maintain high reliability of the Databricks platform to: successfully achieve customer business goals.
Proven people leadership experience: at least 3+ years as a manager
What they're looking for
- + years in the IT industry, with a strong background in Software Engineering: with specialization in Data Engineering, ideally with Big Data & Cloud experience.
- Experience leading teams either in engineering, technical support, or: consulting. Support experience is not required - but customer facing experience is highly desirable .
- Hands-on experience in at least two of the following at production scale:
- Big Data (Spark, Hadoop, Kafka)
