The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Owns the end-to-end technical training program for Memphis: needs analysis, content creation, delivery, validation of effectiveness, and continuous improvement across safety, equipment, and technical training.
Builds, recruits, develops, and leads a team of technical trainers who: maintain deep product and process knowledge and deliver high-impact training that improves safety, reliability, quality, and efficiency.
Owns the site training forecast. Translates headcount, new-hire,: recertification, construction, and project-driven demand into trainer capacity, class seats, and a schedule that meets demand. Closes gaps before they become missed qualifications.
Drives and manages training content and documentation so courses stay current: with process changes, procedure revisions, and document updates, including training plans, engineering masters, personnel qualifications (skills and quals), live training sessions, and training work orders (TRNs).
Acts as gatekeeper for employee training assignments in the learning: management system (LMS). Assigns only what is necessary and maintains clean, actionable data.
Ensures the accuracy, integrity, and audit-readiness of all site operational: training records, qualifications, and learning management system data. Serves as primary point of contact for internal, customer, and regulatory training audits.
What they're looking for
- Owns safety and high-risk training for the Memphis site, covering SpaceX: personnel and, as required, contractors, vendors, and visitors. Maps high-hazard work to required competency (e.g. energy isolation/lockout-tagout (LOTO), electrical, confined space, excavation, work at height, crane and rigging, hot work, scaffolding, equipment operation) and enforces training gates: no verified competency, no high-risk task.
- Partners closely with production, engineering, quality, safety, facilities,: construction, infrastructure, and subject matter experts to extract complex knowledge, identify additional training required to support their work, and stand that training up.
- Drives training metrics, capacity planning, resource allocation (including: multi-site support), and reporting that enable data-driven decisions. Measures competency demonstration and training impact. Monitors human error, quality, and safety trends related to training and implements solutions that demonstrate a downward trend.
- Manages day-to-day operations of the centralized training function and: facility, including scheduling, enrollments, attendance, materials, consumables, field classrooms, and future expansion and equipment needs.
