The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What you'll do
Serve as the technical lead on mid-market retail opportunities, partnering: with Account Executives from discovery through close
Run structured technical discovery with multi-stakeholder buying groups: (operations, IT, finance, merchandising, and executive sponsors) to uncover business challenges and technical requirements
Build and deliver tailored demonstrations and demo environments that map: Toast’s retail platform to a prospect’s specific workflows, rather than standard product walkthroughs
Design end-to-end solutions for multi-location retailers, including: integration architecture, API and data flows, catalog and data migration, hardware configuration, and network requirements
Scope and position the Toast partner ecosystem where native functionality: doesn’t fully meet a requirement, and clearly frame trade-offs and effort
Lead pilots and proofs of concept: define success criteria, manage technical validation, and drive them to a decision
What they're looking for
- Own the technical components of RFPs, RFIs, security questionnaires, and vendor review processes
- Document technical scope and solution design, and lead clean handoffs to: Implementation and Onboarding so what was sold is what gets built
- Clearly communicate gaps in product/market fit to Product Management and: Product Marketing, and advocate for roadmap priorities grounded in real deal loss and risk
- Partner with Sales Enablement to build training, demo assets, and technical: playbooks as the retail motion matures