The opportunity
The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe.
What you'll do
Onboard sold custom contracts into our billing systems.
Work with legal contracts with strong attention to detail and accuracy.
Develop and manage scalable billing and collection processes for complex user: agreements and new business operations.
Build scalable and auditable onboarding processes for new and existing users.
Partner with internal systems, global deal management, legal, sales ops,: internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
Partner with account managers to resolve user inquiries related to onboarding: implementation, billing, and collections.
What they're looking for
- + years of experience in a client-facing role, ideally in customer success,: consulting, financial services, account management, or sales, preferably working with technical products.
- Track record of leading technical conversations and persuading others to take: action based on requirements and value provided by solutions.
- Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
- Strong problem-solving skills and the ability to navigate data and people to find answers.
- Strong operating rigor, including organizational and time management skills.
- Ability to work well with a wide range of people, both internally and: externally, including working with a team of sales and services peers.
- Motivation and flexibility to work well in a high-growth environment where things change quickly.
- Ability to trace process impacts from situation to end customers and business financial outcomes.
