The opportunity
About the Team OpenAI’s Infrastructure Operations team is responsible for the availability, reliability, and operational excellence of one of the world’s largest AI infrastructure networks. The team owns day-to-day operations of production AI networks across Industrial Compute's…
What they're looking for
- Partner with cloud service providers (CSPs), colocation providers, Smart: Hands teams, and hardware vendors to maintain production infrastructure.
- Perform root-cause analysis (RCA) for production incidents and drive: permanent corrective actions that eliminate recurring issues.
- Build and maintain monitoring, telemetry, dashboards, and alerting to improve: network observability and proactive issue detection.
- Develop and improve operational runbooks, playbooks, troubleshooting: documentation, and standard operating procedures.
