Operational Excellence ManagerActive

HelloFresh
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The opportunity

The Operational Excellence Manager sits within the UK OPEX & Transformation team and takes ownership of our most complex, high-impact programmes - driving the commercial strategy, delivery, and continuous improvement of production technologies, processes, and business…

What you'll do

  • End-to-End Programme Delivery: Take full ownership of multiple medium-to-large scale projects simultaneously - defining scope, milestones, resource requirements, and success measures, and driving them from initiation through to on-floor implementation on time and within budget.

  • Data Analysis & Opportunity Sizing: Analyse complex operational data using tools like Excel, Databricks, Grafana, Tableau, or SQL, translating findings into commercially grounded business decisions, identifying and validating improvement opportunities through financial modelling, and building the investment case to drive prioritisation decisions with senior stakeholders.

  • Stakeholder Management & Influence: Deploy effective influencing and negotiation skills to align cross-functional teams and senior stakeholders around project objectives, securing resources and buy-in at every level - from shop floor to leadership.

  • Project Governance: Maintain strict quality and change control standards while proactively mitigating risks to keep programs on track and stakeholders informed .

  • Change Management & Floor Presence: Maintain a strong, visible presence on the production floor to drive change initiatives, build trust with operational teams, and ensure the sustainable adoption of new processes and technologies.

  • Continuous Improvement: Lead projects utilising Lean Six Sigma methodologies to eliminate waste, resolve bottlenecks, and build a sustained culture of continuous improvement across the DC.

What they're looking for

  • Standardisation & Capability Building: Drive operational standards through clear SOPs, process documentation, and hands-on coaching - developing the CI capability of onsite teams and supporting junior team members in their own project delivery.
  • Degree: At least a Bachelor’s degree in Industrial Engineering, Supply Chain,: Operations, or a technical discipline
  • Experience: 3–5 years of relevant experience in Operational Excellence,: Industrial Engineering, Process Optimization, or High-Volume Fulfillment, ideally within a FMCG, food manufacturing industry.
  • Track Record: Proven experience successfully leading end-to-end, medium-to-large process optimization and cost-saving initiatives across multiple functions.