Operations Associate - Managed Support (Includes Weekend Rotation)Active

The opportunity

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

What you'll do

  • Troubleshoot and solve external user issues

  • Analyze our processes and instigate changes to help scale our operations and improve user experience

  • Work closely with other Stripe teams to improve our product offerings and: messaging around new products and features

  • Gain unique insights into how thousands of businesses on Stripe scale and operate

  • Have an opportunity to learn how Stripe operates from the ground up and make: a real impact on the future of the organization

  • Be a part of building a brand new team and operational culture for Stripe

What they're looking for

  • Partner with global operations specialists or business process owners to run a critical workflow
  • You have a user-first mindset and are energized by the challenge of solving difficult problems.
  • You have excellent communication skills, both written and verbal.
  • You excel in analytical thinking and problem solving.