The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Partner with commercial teams to drive Adyen’s value proposition and merchant: adoption, using data-driven insights (with Data Analysts) to strengthen conversations
Lead high-level customer discussions, enable commercial teams with: tools/trainings, and act as a payment optimization SME across risk, fraud, conversion, and cost efficiency
Analyze merchant portfolios and payment data to identify optimization: opportunities, run playbooks, and drive performance and risk improvements
Identify and support adoption of Adyen products (e.g. Protect, Uplift) in collaboration with Product teams
Build dashboards/tools and scalable analytical solutions from large datasets to generate actionable insights
Operate with autonomy and a global, strategic perspective across high-value: customers and cross-functional teams
What they're looking for
- Support team operations, mentor team members, and build strong relationships: with regional customers and stakeholders
- + years’ experience in Risk & Fraud, Payments Performance, Data Analytics,: Technical Account roles, or similar within fintech/payments, with strong understanding of regional payments landscape (card network rules, regulations, risk considerations)
- Good stakeholder management across customers and cross-functional teams, with: an ownership mindset and ability to prioritize and execute independently
- Comfortable working in fast-paced, global, cross-functional environments with a continuous improvement mindset
