Solutions EngineerNew
The opportunity
In this role, you will be responsible for all technical aspects of pre-sale customer engagement including actively driving and managing technology evaluations, working as a key advisor and advocate for our products and solutions, engaging with customers virtually or in person,…
What you'll do
Maintain deep technical and business knowledge of electric vehicle and fleet: directions and trends, and how to effectively integrate electric vehicles and charging infrastructure into fleet operations.
Develop and deliver presentations to partners and customers in support of the: sales process, educating potential customers on the benefits of ChargePoint solutions.
Act as a technical consultant, learning and understanding customer needs and: developing the right solutions; working with product management to help align product development with customer and market needs.
Maintain deep technical and business knowledge of market and industry trends,: and how to effectively integrate electric vehicles and charging infrastructure into client business operations.
Responsible for identifying technical issues that may affect customer: satisfaction and proactively work to resolve such issues.
Provide both general “best practice” and customer-specific engineering: recommendations for ChargePoint software feature usage, API implementations and integrations with external systems.
What they're looking for
- Bachelor or Masters degree in Engineering, Mathematics, Computer Science, or equivalent
- Minimum 8 years of combined experience in technical sales or technical consulting
- Experience should include some: electrical engineering, telecommunications, information technology, software development, technical writing
- Excellent presentation, oral and written communication skills
- Strong customer facing and relationship building skill
- Excellent written and oral language skills
- Fleet vehicle operations, High Power solutions, Battery Energy Storage or large facility experience desired.
