The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Partner with commercial teams: Showcase Adyen’s value proposition and drive adoption within commercial environments and merchant facing communications.
Leverage data-driven insights: in collaboration with Data Analysts to inform merchant conversations.
Lead discussions: Hold expertise on leading discussions at a high level with existing and prospective customers , equipping commercial teams with tools and training to enhance their merchant engagements.
Act as a payment optimization expert: Able to offer both internal guidance and direct merchant-facing support.
Deploy sophisticated optimization playbooks: Analyze across Adyen’s customer portfolio using existing tools.
Upselling Adyen’s Products: Identify opportunities to introduce and drive adoption of Adyen solutions (such as Protect and Uplift) by bridging the gap between customers and product teams, ensuring that key customers maximize their performance potential.
What they're looking for
- + years of experience in Risk, Payment Performance , Data or a similar role within the payments industry.
- Strong stakeholder management skills, engaging with customers and: cross-functional teams to define needs and drive impact.
- Ownership and entrepreneurial mindset, with the ability to prioritize and drive execution independently.
- Excellent verbal and written communication skills, able to present insights: and synthesize complex topics clearly.
- Comfortable working in a fast-paced, cross-functional environment with global: teams and international customers.
- Ability to effectively communicate the importance of risk management in payments optimization.
- High level of self-motivation and always looking for ways to improve and make our processes more efficient
- Strong data analysis and correlation skills with ability to work through: complex and unfamiliar data sets. Experience creating impactful dashboards using BI tools (such as Looker or Tableau) is a plus.
