The opportunity
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on…
What you'll do
Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement): support across the Oracle Fusion ERP environment
Partner with business stakeholders to investigate and resolve functional: issues across AR, AP, Procurement, and GL
Serve as the functional point-of-contact for Discord PMs on critical: incidents, ensuring timely communication and resolution
Create, review, and update design and functional documentation monthly
Support month-end, quarter-end, and year-end close activities and cyclical finance operations
Execute application testing for break-fixes and minor enhancements
What they're looking for
- Own and drive the quarterly patch upgrade process end-to-end
- Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle
- Follow and support ITGC and SOP requirements for SOX compliance policy
- + years of hands-on experience with Oracle Fusion ERP as functional analyst
