The opportunity
About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash…
What they're looking for
- Own operational controls and segregation of duties across Order Management: and Billing, including approvals, reconciliations, exception management, documentation, and accountability.
- Own billing and usage completeness across the month-end close, ensuring: orders, pricing, credits, usage, and invoices are accurately captured, reconciled, and reflected before flowing into revenue recognition.
- Define and monitor operational performance across billing accuracy, cycle: time, backlog, service levels, touchless processing, exception rates, close readiness, escalations, and BPO quality; use the results to drive accountability and continuous improvement.
- Own the quarterly operating roadmap and capacity plan for Order Management: and Billing, balancing day-to-day execution, month-end close, launches, operational risk, and process improvements.