OS&D Account Manager IIActive$54K–$67K

Uber Freight
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The opportunity

Uber Freight is looking for an OS&D Operations Representative to help develop processes and system improvements that continuously set a higher standard. This individual will participate in the operations of critical business processes that involve delivery exceptions.

What you'll do

  • Work across functions to continually seek new solutions for team efficiency and customer logistics challenges

  • Drive forward the future vision of Uber Freight with our product team and: help sell that vision to our customers

  • Own all core account metrics and goals across account management teams

  • Passionately prioritize the service needs of our customers

  • Develop process and system improvements to continually raise the bar of execution

  • Resolve any issues that come up in the normal operation of freight

What they're looking for

  • Manage both Internal and External Stakeholders with urgency and ownership of the issue
  • College degree or equivalent experience
  • Experience problem solving and proposing unique solutions to complex issues: while providing top tier customer support
  • Strong attention to detail