The opportunity
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
What you'll do
Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
Participate in periodic joint business planning and review sessions to ensure: direct alignment between Datadog and Partner technical teams;
Collaborate internally to support Partner technical initiatives such as: end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
Advocate on behalf of Partners’ technical concerns (use cases, feature: requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
Analyze and understand Partner service offerings on a regular basis and: provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
Collaborate with Datadog’s product management, engineering and technical: services teams to help identify and prioritize new features and capabilities;
What they're looking for
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
- Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
- Has a demonstrable track-record and never-ending passion for learning;: successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
- A self-starter, tech-savvy professional with solid business acumen; ability: to articulate Datadog value from server room to boardroom;
