The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Day-to-day manager support and Employee Lifecycle: Be the first point of contact for manager requests. Guide leaders through onboarding, internal mobility, absence management and offboarding, following our SOPs. Keep processes swift and transparent, and continuously review and improve them.
Ensure Compliance: Apply local labor law in day-to-day cases in the countries we operate in, thus minimizing legal risks and ensuring regulatory compliance. Work in partnership with the legal department as necessary and proactively address any potential legal or compliance risks in accordance with the latest changes in labor laws and regulations.
Performance Management: Provide managers with essential guidance on handling performance-related matters and support the review cycles. Oversee the performance appraisal process to ensure its effectiveness.
Employee Relations: Act as a trusted point of contact for employees and management regarding employee relations matters. Manage employee relations issues and develop relationships with leaders, employees and peers across the offices to facilitate and promote an environment that attracts and retains diverse talent
Policy Guidance: Assist in ensuring the application of company policies and procedures align with local needs, labor laws and regulations, reflect best practices, and support organizational goals. While the role isn't policy enforcement-centric, you'll occasionally work with the HR leadership team to provide guidance on policy matters when necessary.
Projects: Support recurring projects such as the twice-yearly review cycle,: ad hoc requests and legal change implementation.
What they're looking for
- + years of HR experience in a hands-on, operational role, ideally across multiple countries
- Deep understanding of labor law in the Netherlands and the UK. Additional EU countries are a plus.
- Strong attention to detail and a natural affinity for processes and SOPs
- Hands-on and resilient: able to prioritise and stay decisive in a fast-paced, deadline-driven environment
