The opportunity
The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission.
What you'll do
Own onboarding end-to-end. Run pre-boarding: documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished.
Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in: SF, including everything from compliance to the employee experience.
Drive the first 90 days support structure. Run the system behind 45/90: check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us.
Be the front line during US hours. Serve as the first stop for employee: questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice.
Build the process, don't just run it. Write and maintain the onboarding SOPs,: close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires.
Automate your own work. Use AI to take the repetitive load off this function: — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking.
