The opportunity
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work.
What you'll do
Own First-Line HR Support: Act as the primary point of contact for regional HR enquiries, managing ticket escalations on our case management platform and resolving issues or directing to specialist teams.
Deliver End-to-End Employee Lifecycle Operations: Manage onboarding (contracts, visa support, insurance), offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentation.
Manage Regional Visa & Immigration Processes: Partner with immigration providers and government relations to execute visa applications, renewals, quota submissions, and compliance requirements (e.g., OHC medicals, unemployment insurance).
Ensure Legal & Policy Compliance: Maintain strict compliance with UAE and Kuwait Labour Laws, company policies, and data protection standards across all administrative workflows.
Drive Process Optimisation: Identify opportunities to simplify HR procedures, leverage technology and AI to eliminate inefficiencies, and deliver key people analytics dashboards to support data-driven decision-making.
Proven experience in an HR administration or People Services role, ideally within the UAE.
What they're looking for
- Strong working knowledge of UAE Labour Law under MOHRE alongside hands-on: experience managing regional visa and sponsorship processes.
- Demonstrated experience utilizing Workday (or similar enterprise HRIS) for: data management and lifecycle processing.
- Strong organizational skills and exceptional attention to detail, with a: proven ability to prioritize multi-channel queries effectively.
- Outstanding written and verbal communication skills in English.
