The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
Provide assessments of project progress, risks and challenges to engineering: leadership to help guide resource allocation and prioritisation.
Contribute to our technical architecture as we grow. We scale to service: requests from all our customers’ customers. We’re growing and so are they.
Care about agility as much you care for scalability and availability.: Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Contribute to all phases of software development including ideation,: prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
Build using the best tools in the industry. We invest heavily in AI-powered: developer tools that remove friction and help you focus on solving meaningful problems.
What they're looking for
- Play an active role in hiring, mentoring and career development of other engineers
- Raise the bar for technical standards, performance, reliability, and operational excellence
- Ideally, you’ve built an exciting SaaS product in your previous roles and: loved the satisfaction that comes with knowing that people around the world are using something you’ve created
- Significant, demonstrated impact that your work has had on the product and/or the teams
