Principal Manager, Procurement Enablement & Contingent WorkforceNew$832K–$208K

Twilio
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The opportunity

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What you'll do

  • Lead a team of 4 Procurement Enablement and Contingent Workforce (ITV): program managers who will work on Procurement and Contingent Workforce process governance, support, enablement, process improvement, and redesign.

  • Manage all Procurement related systems and enhancements including Oracle P2P,: Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.

  • Deliver on Procurement intake transformation including Agentic Intake: Orchestration by designing and deploying next-generation, AI-driven conversational and autonomous agentic intake systems that replaces static forms.

  • Drive Agentic in-take process to be fully comprehensive through multiple: system integrations with ability to provide a guided buying experience, provide real time status updates, and provide renewal notifications and actions to both sourcing and business owners.

  • Redesign the end to end Contingent Workforce process to provide hiring: managers a simpler and faster hiring journey for Contingent Workers that reduces hand offs between the Procurement and Contingent Workforce program team.

  • Oversee the Contingent Workforce program and governance including managing the VMS and its global expansion.

What they're looking for

  • Develop the global Contingent Workforce supply chain through identifying and: driving a cohesive supply chain strategy and enabling hiring managers to find Contingent Workforce talent globally.
  • Lead other S2P process enhancements and be the glue that drives cross: functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.
  • Responsible for driving Procurement Policy simplifications and enhancements.
  • Lead cross functional training and enablement for hiring managers globally: and also for all Procurement stakeholders.