The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Manage and expand customer accounts within the Self Service segment.
Own a book of business with the goal of protecting revenue and driving upsell and cross-sells
Execute programmable sales plays to consistently deliver strong revenue,: gross margin, and gross profit results.
Work cross-functionally with representatives from product, finance, support,: and services teams to execute renewals and drive DBNE
Generate and maintain an accurate sales pipeline and forecast utilizing our: CRM, Salesforce through proactive efforts and collaboration with your manager.
Execute automation strategies to serve a large quantity of customers while: maintaining NPS and preventing churn
What they're looking for
- Work closely with marketing teams to align on messaging and campaigns.
- years closing experience or 1+ years closing experience at a SaaS or CPaas: company, with a record of top performance
- Demonstrated track record of managing business forecasts and financial models.
- Comfortable working with business and highly technical leaders, while: influencing their understanding and building supportive partnerships.
