The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Lead Employer Brand PR: In partnership with the People team, drive awareness of Twilio as a great place to work by spotlighting the company’s people, values, and culture through proactive external storytelling.
Own External CAO Communications: Design and execute a comprehensive external communications strategy for Twilio’s Chief Administrative Officer, inclusive of media opportunities, thought leadership, speaking engagements, and LinkedIn social presence.
Manage Partner and Customer PR: Work closely with Twilio’s Partner and Customer Marketing teams to identify external storytelling opportunities highlighting Twilio’s customers and partners. Proactively pitch media on how Twilio’s customers and partners use the platform to deliver exceptional customer experiences.
Lead Social Impact PR: Working closely with Twilio’s Chief Social Impact Officer to develop thought leadership content and secure media coverage spotlighting Twilio.org and the thousands of social impact organizations that use Twilio’s products to make a lasting impact across the globe.
Support Financial Communications: Support Twilio’s quarterly earnings, acquisition, and industry investment announcements by working closely with the company’s Investor Relations team.
Collaborate Cross-Functionally: Lead PR programs and drive media relations, including proactive press outreach, by collaborating with stakeholders across internal teams and external agency partners.
What they're looking for
- + years of experience in corporate communications, executive communications,: or public relations, ideally within a high-growth or enterprise technology environment.
- Exceptional media relations , with a demonstrated ability to successfully: pitch and place stories in top-tier business and technology outlets – even in the absence of hard news.
- Proven track record of directly supporting and advising C-suite leaders in: high-stakes, fast-moving environments.
- Strong writing, editing, and storytelling skills with executive judgment and: the ability to capture a specific leader's authentic voice.
