The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
Pre-Sales & NPI Launch Support: Partner with Sales Engineering and Go-To-Market (GTM) teams during the rollout of New Product Introductions (NPIs). Develop high-impact Proof of Concepts (PoCs), early-adopter demonstrations, and technical enablement assets to help secure technical wins and drive initial pipeline for emerging Auth0 capabilities within G2K accounts.
Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
System Integrator (SI) Collaboration: Partner deeply with global System Integrators (SIs) and strategic delivery partners to design scalable deployment blueprints, ensure architectural alignment, and unblock complex, multi-year identity transformation programs .
Developer Enablement & Prototyping: Assist customer development teams by providing architectural guidance on custom Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns (Node.js, TypeScript, React, Mobile).
Product & NPI Feedback Loop: Act as a technical liaison between G2K Enterprise Customers and Auth0 Product Management to identify feature gaps, test early-stage NPIs, and drive product roadmap enhancements based on real-world enterprise needs.
What they're looking for
- Industry Thought Leadership & Customer Mentorship: Create reusable code samples, technical documentation, and enablement guides to train G2K field teams and customer developers on advanced Auth0 capabilities, establishing yourself as a leading CIAM authority within the Okta ecosystem.
- AI Tooling & Automation: Leverage AI tools and LLM workflows to accelerate code generation, SDK debugging, technical documentation, and complex implementation analysis.
- Principal-Level Escalation Management & Multi-Project Execution: Manage multiple concurrent technical engagements effectively, acting as the ultimate technical escalation point for high-priority customer issues and fast-moving GTM activities.
- Experience: 10+ years in a customer-facing technical field role within a: Go-To-Market (GTM) organization (e.g., Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture, Technical Account Management, Customer Success, or Senior Support) delivering identity or SaaS solutions to enterprise accounts.
