Senior Software Engineer, Care AutomationNew

The opportunity

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What you'll do

  • Design, build and own backend services and APIs that power workflows for: Customer Care Agents and the broader Toast team

  • Build and maintain integrations across a complex ecosystem of internal and: external systems, including Salesforce, billing middleware, document management, and iPaaS workflow automation platforms

  • Write automated tests and participate in code reviews to maintain code quality and system reliability

  • Monitor feature rollouts, respond to incidents, and iterate based on performance data and customer feedback

  • Partner with product, design, and cross-functional teams to define requirements and deliver on shared goals

  • Leverage AI-augmented development tools to increase development velocity and code quality

What they're looking for

  • Bachelor's degree in Computer Science or a related field, or equivalent practical experience
  • + years delivering production backend systems at scale
  • Proficiency in Java, Kotlin, or another object-oriented language
  • Familiarity with API lifecycle management, including versioning, documentation, and deprecation