The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Lead end-to-end design for Payroll: shaping experiences that help small businesses pay their teams correctly, on time, and with confidence.
Define and communicate the long-term UX vision for Payroll, and rally multiple teams around it.
Partner with Product, Engineering, Data, Ops and others to set strategy and roadmaps.
Lead product initiatives where AI and automation are central to the user: experience, simplifying payroll and reducing manual work without compromising accuracy or trust.
Collaborate with Research and Data to uncover customer insights and translate: them into clear, actionable UX priorities.
Influence product and technical roadmaps by advocating for design quality,: customer needs, and long-term system health.
What they're looking for
- Set the quality and judgment standard for all design work: whether AI-assisted or not — including when to push further and when outputs meet the bar.
- Define and scale shared patterns, principles, and standards that promote quality, consistency, and velocity.
- Manage and grow a team of designers, providing mentorship, clear direction,: and hands-on support across the team.
- Champion the Payroll experience as the foundation of Gusto's broader People: Platform, ensuring seamless integration across Benefits, Time & Attendance, and third-party tools.
