Principal Product Manager, Customer OnboardingActive$179K

Hybrid · San Francisco, CABusiness

The opportunity

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

What they're looking for

  • Our Product team is lean, which means you’ll have a high degree of impact and: ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.
  • We’re boundaryless builders. Lines between roles are intentionally blurred,: and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
  • We’re here to serve small and medium businesses. Gusto has a strong: mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.
  • We’re comfortable with change. Our environment moves fast, and PMs here: thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.