The opportunity
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What they're looking for
- Design in code to ship faster: use AI-assisted dev tools (e.g., Cursor, Claude Code) to prototype and deliver production-quality UI, collaborating tightly with engineering and shaping reusable patterns.
- You partner cross-functionally to define human-in-the-loop workflows, and set: principles for fairness, privacy, and trust.
- You design with AI as a core material—prototyping, refining prompts, and: integrating AI behaviors that adapt responsibly to user context. You guide teams in balancing automation with transparency and control.
- You redesign service blueprints where AI plays an active role—automating: routine workflows, predicting needs, and escalating complex cases to humans with transparency and context.