Product Engineer - GTMActive£110K–£200K

incident. io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

What you'll do

• You’re a software builder who enjoys working on messy, real-world problems.: You’ve built things that people rely on and you care about how they behave once they’re in use.

• You’re product minded. You want to understand the problem before reaching for: a solution, and you’re comfortable talking directly to users to get there.

• You understand how modern go-to-market teams work. You’re familiar with the: workflows and systems behind sales, outbound, customer success and marketing, and you can get up to speed quickly in an unfamiliar stack.

• You think in systems. APIs, integrations, data models, automation and: reliability are interesting to you, and you notice when a local fix is creating a bigger problem elsewhere.

• You’re pragmatic about technology. You’re as happy configuring an existing: tool when that’s the sensible answer as you are writing code when it isn’t.

• You use AI seriously in your own work. You’ve experimented enough to have a: feel for what it’s good at, what needs careful evaluation, and where simpler approaches work better.

What they're looking for

• You’re comfortable with ambiguity and ownership. Problems here won’t always: come with a specification or an obvious owner, and you’re happy turning something fuzzy into something useful.
• You communicate clearly. A big part of the job is making technical systems: understandable to the people who depend on them, and making their problems understandable to the people building them.
• You have taken ownership of software procurement in the past, and know how to: get a new tool bought, configured and rolled-out.
• Private medical insurance. Seriously good cover: we want you and the people you love to be looked after.