Product EngineerActive£110K–£200K

incident. io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

What you'll do

• You spot things before anyone asks you to. If a customer's about to notice a: problem, you've usually already fixed it.

• "If not me, then who" is basically how you operate. You don't wait around for: something to be officially yours before you deal with it.

• You're comfortable in ambiguity, not just tolerant of it. Early ideation,: half formed problems, and shifting priorities don't throw you off.

• You share work when it's about 70% done, not 100%: drafts, MVPs, rough cuts, because you'd rather get feedback early than polish something in isolation.

• You're product minded, not just technically minded. You have real opinions: about what should get built and why, and you're not shy about sharing them.

• You communicate clearly, whether that's a Slack message to a customer, a: design doc, or explaining a tricky trade off to your team.

What they're looking for

• You spot things before anyone asks you to. If a customer's about to notice a: problem, you've usually already fixed it.
• "If not me, then who" is basically how you operate. You don't wait around for: something to be officially yours before you deal with it.
• You're comfortable in ambiguity, not just tolerant of it. Early ideation,: half formed problems, and shifting priorities don't throw you off.
• You share work when it's about 70% done, not 100%: drafts, MVPs, rough cuts, because you'd rather get feedback early than polish something in isolation.
• You're product minded, not just technically minded. You have real opinions: about what should get built and why, and you're not shy about sharing them.
• You communicate clearly, whether that's a Slack message to a customer, a: design doc, or explaining a tricky trade off to your team.
• You adapt fast. Feedback changes your plan, not your mood.