The opportunity
AI fluency means using these tools to amplify human judgment, not replace it.
What you'll do
Own customer-facing DocSend product areas end-to-end, from identifying: customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration.
Drive foundational improvements across experiences, balancing near-term: customer needs with the long-term quality and health of the product.
Identify and develop strategic opportunities across Dropbox and DocSend, including multi-product experiences.
Develop a deep understanding of DocSend customers through research, product: data, feedback, and direct customer context, translating insights into clear product decisions and priorities.
Partner closely with Engineering and Design to define problems, evaluate: options and tradeoffs, maintain a high quality bar, and guide cross-functional execution.
Define success measures, use quantitative and qualitative evidence to: evaluate outcomes, and adapt the roadmap as customer needs, business priorities, technology, and market conditions evolve.
What they're looking for
- + years of product management or closely related experience, with experience: owning customer-facing product experiences end-to-end.
- Demonstrated ability to identify important customer problems, make: prioritization and product tradeoffs, and translate strategy into clear product direction.
- Strong customer empathy and ability to combine qualitative customer: understanding with quantitative evidence when making product decisions.
- Experience partnering closely with Engineering and Design to navigate: ambiguity, technical constraints, dependencies, risks, and product-quality decisions.
- Strong analytical skills and ability to define success measures, interpret: product and business data, and use evidence to guide iteration.
- Excellent written and verbal communication skills, with demonstrated ability: to create alignment across cross-functional partners and clearly communicate decisions and tradeoffs.
- Adaptability and curiosity, including an ability to learn new domains and: technologies and thoughtfully incorporate AI-enabled workflows while maintaining strong product judgment and accountability.
- Experience building and evolving B2B or SaaS products.
