The opportunity
North is only as valuable as the systems it can reach - CRM, ITSM, productivity suites, data warehouses, knowledge stores, and identity. You'll own that integrations surface end to end.
What you'll do
Define the integration ecosystem strategy for North: roadmap, catalogue priorities, and partner posture - anchored to customer demand and revenue.
Own North's integrations end to end, and partner with strategic customers to: define transformative, integrations-based workflows.
Derive generic, platform-level capabilities (connector framework, auth and: identity, tool-use, data sync, permissioning) where they don't yet exist, partnering with the core-experience team on shared work.
Collaborate with forward-deployed engineering to define how to evolve: integration work into reusable product, to scope, sequence, and build it.
Define the developer and partner experience (APIs, SDKs, plugin model, docs): and instrument analytics to track adoption, time-to-stand-up, and retention.
What they're looking for
- + years in product management on platform / API, integrations, or developer / ecosystem products.
- Track record shipping integration, connector, or platform products with real: impact on adoption, expansion, or retention.
- Experience working directly with high-stakes customers and ecosystem partners.
- Technical fluency with APIs, auth, data models, and integration architecture;: comfortable with first-party vs. partner vs. self-serve tradeoffs.
- Analytical and metrics-first, and a strong cross-functional collaborator: across engineering, design, and field / deployment teams.
- Experience with AI-first product management.
- Bias for shipping and iterating.
- Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance.
