The opportunity
SumUp empowers businesses to get paid effortlessly, process orders fast, sell online in minutes, and manage their money with confidence. We build the tools that help businesses — and their customer experiences — thrive.
What you'll do
Monitor and evaluate Central Bank of Brazil requirements, coordinate: regulatory submissions, and support annual certification processes across the banking ecosystem
Run and validate monthly transaction uploads into Snowflake, ensuring: reconciliation and audit processes are completed accurately and on time
Manage ticket and inbox operations, maintain SLA visibility, and prepare: structured summaries and escalations for Product Managers
Track and communicate operational changes through governance workflows,: keeping all updates documented and traceable across teams
Coordinate logistics and follow-ups for routine stakeholder meetings with: internal teams and external partners such as Pismo, Thales, and Mastercard
Identify recurring friction points in operational workflows and propose: structured improvements to reduce manual effort over time
