The opportunity
SumUp empowers businesses to get paid effortlessly, process orders fast, sell online in minutes, and manage their money with confidence. We build the tools that help businesses — and their customer experiences — thrive.
What you'll do
Monitor and evaluate Central Bank of Brazil requirements, coordinate: regulatory submissions, and support annual certification processes across the banking ecosystem
Run and validate monthly transaction uploads into Snowflake, ensuring: reconciliation and audit processes are completed accurately and on time
Manage ticket and inbox operations, maintain SLA visibility, and prepare: structured summaries and escalations for Product Managers
Track and communicate operational changes through governance workflows,: keeping all updates documented and traceable across teams
Coordinate logistics and follow-ups for routine stakeholder meetings with: internal teams and external partners such as Pismo, Thales, and Mastercard
Identify recurring friction points in operational workflows and propose: structured improvements to reduce manual effort over time
What they're looking for
- Experience working with banking, payment systems, or similarly complex: integration-based ecosystems, with a solid understanding of how operational and regulatory processes interact
- Proven ability to manage cross-functional delivery across Engineering, Risk,: Compliance, and business stakeholders, keeping priorities clear and ownership well-de fined
- Strong organisational skills and comfort handling high volumes of: partner-driven changes, balancing urgency with the discipline to introduce structure over time
- Ability to interpret external partner requirements such as file changes,: compliance updates, or configuration adjustments, and translate them into clear, actionable tasks
