The opportunity
We’re seeking a Rolling User Researcher (Rolling UXR) to deliver fast, high-signal insights that improve Notion’s product experiences across Product, Design, and Engineering (EPD)—including AI-powered workflows like Notion custom agents and chat. This is a tactical,…
What you'll do
End-to-end tactical research: Scope, design, and execute quick-turn research: across the product lifecycle—delivering clear recommendations that drive product decisions, including Rolling usability testing: Plan and moderate rapid usability tests on prototypes and in-product flows; identify friction, comprehension gaps, and failure points; recommend practical fixes and prototype them with AI.
Concept testing: Help teams evaluate early ideas (storyboards, low/high-fidelity prototypes, new IA) to understand desirability, comprehension, and expected workflows—before teams invest heavily in build.
Research pipeline ownership: Keep an always-on motion healthy by managing intake/prioritization, study cadence, participant recruitment, and consistent output formats so partners know what to expect and can act quickly.
Communication: Deliver crisp, actionable recommendation (severity, confidence, recommended next steps) in the right format for the audience—async write-ups, clips, or working sessions.
Business-minded impact: Connect findings to outcomes—why an issue matters, what to change, and what to watch—then follow through with teams to ensure improvements land.
Research craft: You can independently run usability and/or concept tests end-to-end (scoping → protocol → moderation → synthesis → readout), and you know how to keep scope tight while preserving rigor. You’re also comfortable using AI thoughtfully to speed up prep/synthesis while maintaining quality and traceability to evidence.
What they're looking for
- AI fluency: You’re curious and hands-on with AI products and can translate: concepts, like trust, usefulness, tone, safety, and clarity, into observable behaviors and research questions.
- Pragmatism + speed: You excel at prioritizing in fast-moving environments, are comfortable with ambiguity, and can deliver quality research quickly with transparent limitations.
- Systems thinking: You can quickly understand complex user journeys and identify where experiences break down across the system—from inputs, to product behavior, to UI patterns.
- Communication: You write clearly, facilitate effectively, and can translate messy data into decisions and next steps for busy EPD partners.
