The opportunity
MongoDB is hiring a Manager, Employee Experience Japan (individual contributor) to join our APAC Employee Experience organization. The role will report to the Head of HR, APAC and will be responsible for scaling business processes while supporting employees and managers to…
What you'll do
Partnership: Partner with global HRBPs and COEs to support achieving the: people goals of assigned business units in Japan
Service Delivery: Serve as the main point of contact for escalated employee and people manager questions and concerns for Japan.
Performance Management: Coach and enable managers to set clear expectations, provide regular feedback, and manage employee performance
Employee Relations: Support our commitment to a safe and balanced workplace by evaluating employee complaints or concerns to make appropriate recommendations to address the matter. Conduct intervention sessions when necessary.
Process Improvement: Develop and evolve MongoDB People processes and systems to continue elevating the employee and manager experience
Management: Effectively lead and manage direct report(s), fostering a: collaborative and productive work environment while actively supporting their professional development
What they're looking for
- Bachelor’s degree in HR or related field with at least 8 years of: well-rounded experience in progressive HR roles. Must have strong performance management, coaching, business partnership, and HR operations background. Experience in a high growth technology business is a plus. Relevant certifications are a double plus.
- Strong communication in Japanese and English, combined with interpersonal: skills with the ability to influence and engage others.
- Strong understanding and working knowledge of employment laws across Japan is: a must, combined with the proven ability to interpret and guide employment matters, manage grievances, disputes and investigations in alignment with local employment law and regulations.
- Passion for, and demonstrated expertise, in developing and implementing HR: programs and driving operational excellence for a high growth and complex company. We are still building the bridge as we walk, and we need someone who has the organizational and project management skills that are required to do that and enjoys the exhilaration that comes with it.
- Critical thinking skills are important. This includes the ability to analyze: a situation or problem, identify the root cause, break solutions down into achievable milestones and make informed data-driven decisions.
- Adaptability and flexibility for two reasons: we are a company that is scaling in a market that is constantly evolving and this role partners with employees at all levels of the organization. You will need to shift regularly between tactical and strategic priorities, deal with a lot of change and focus on driving outcomes across a wide range of levels in the company.
- Comfort working through and supporting administrative requirements pertaining: to Benefits, HRSS and Payroll as required.
- Ability to handle sensitive and confidential information with discretion.
