Renewals SpecialistNew

The opportunity

The Renewals team is a newly created function under our Customer Success organization at MongoDB. We’re looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business.

What you'll do

  • Manage and proactively work on the Renewals base in the assigned territory: for on-time renewals and customer retention

  • Collaboratively working with Sales, Customer Success team and other stakeholders internally

  • Build strong and effective relationships with customers

  • Increase Renewal Rate

  • Reporting Renewals forecast

  • + years of customer facing experience in a fast-paced and competitive market,: preferably with a focus on closing Renewals

What they're looking for

  • A proven track record of overachievement and hitting sales targets
  • Outstanding verbal and written communication skills, with the ability to: present to a diverse audience, both internally and externally
  • Driven and competitive. Possess a strong desire to be successful
  • Prior exposure to database, cloud and infrastructure technology is a plus