The opportunity
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
What you'll do
A portfolio of retail partners is managed with clear end-to-end ownership,: high-quality support, and measurable long-term partnership success as the primary strategic contact at Instacart.
Growth opportunities are identified, gaps are diagnosed, and cross-functional: teams across product, engineering, marketing, operations, and strategic finance are coordinated to deliver solutions that move the needle for each partner.
Platform data and partner performance metrics are translated into compelling: strategic narratives and recommendations that land with retailer leadership up to the CEO and Owner level.
Partnership plans are executed with ownership and urgency across multiple: workstreams and a dynamic portfolio, delivering outcomes in a constantly evolving environment.
Deep platform fluency across Instacart's capabilities, growth levers, and: operational nuances enables credible partner engagement and confident execution across any situation that arises.
+ years of experience in partnerships, account management, business: development, or a related client-facing commercial role
What they're looking for
- Demonstrated experience managing and growing complex, multi-stakeholder: relationships at a senior level, including engagement with Director, VP, and C-suite contacts
- Strong analytical skills with the ability to work directly in data to: identify trends, surface insights, and build a clear strategic story from quantitative findings
- Proven track record of driving measurable outcomes: revenue growth, product adoption, or operational improvements within an account portfolio
- Experience coordinating cross-functional teams or resources to deliver on: partner or client commitments, without direct management authority
