RMA TechnicianActive

The opportunity

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers.

What you'll do

  • Troubleshoot and repair Lambda products

  • Perform functional test on Workstations and Server hardware

  • Track all support tickets and update the tickets real time

  • Report any defective parts to RMA/Repair Database

  • Ensure all products conform to current MFG Quality Standards

  • Follow all applicable work instructions to perform testing and repair processes.

What they're looking for

  • Onsite customer support service as needed
  • Any other manufacturing floor tasks that may be assigned
  • Have an excellent track record working in computer manufacturing or similar role
  • Have server manufacturing experience (hardware integration i.e. CPU and other hardware components)