The opportunity
As a Safeguards Enforcement Analyst on the Child Safety team, you will be responsible for our child safety enforcement workflows, responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to child sexual abuse…
What you'll do
Own the day-to-day operational management of child safety content review: workflows, including task routing, queue management, escalation handling, and SLA monitoring
Serve as the primary point of contact for review partners conducting child: safety content review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume: grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models: and automated enforcement systems for CSAM, CSEM, and related child safety policy violations
Review novel or ambiguous flagged content to drive enforcement decisions and: surface policy gaps to the Safeguards policy design team
Develop and maintain internal documentation, decision trees, and review: guidelines that enable accurate and consistent enforcement at scale
What they're looking for
- Deep subject matter expertise in child safety, child sexual exploitation and: abuse (CSEA), or online child protection, including familiarity with CSAM/CSEM classification standards (e.g., COPINE, SAM scale)
- Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
- Familiarity with relevant legal and regulatory frameworks, including CSAM: reporting obligations, KOSA, COPPA, or equivalent international frameworks
- Experience working with generative AI products, including an understanding of: how AI systems can be misused to generate or facilitate CSEA
- Experience designing or evaluating trauma-informed support structures and: wellness protocols for content reviewers working with harmful material
- Proficiency in Python for workflow automation or data analysis
- Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI: Match) or perceptual hashing tools used in CSAM detection
- Familiarity with age assurance technologies and their role in child safety enforcement
