The opportunity
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and…
What you'll do
Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
Serve as the primary point of contact for review partners conducting content: review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume: grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models: and automated enforcement systems for User Well-Being policies
Develop and maintain internal documentation, decision trees, and review: guidelines that enable accurate and consistent enforcement at scale
Keep up to date with emerging AI policy enforcement best practices, evolving: legal frameworks, and developments in technology, and use these to inform our workflows
What they're looking for
- Deep subject matter expertise in child safety, child sexual exploitation and: abuse (CSEA), online child protection, mental wellness, and age assurance
- Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
- Familiarity with relevant legal and regulatory frameworks, including CSAM: reporting obligations, KOSA, COPPA, or equivalent international frameworks
- Experience working with generative AI products, including an understanding of: how AI systems can be misused to generate or facilitate abusive content
- Experience designing or evaluating trauma-informed support structures and: wellness protocols for content reviewers working with harmful material
- Proficiency in Python for workflow automation or data analysis
- Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI: Match) or perceptual hashing tools used in CSAM detection
- Familiarity with age assurance technologies and their role in child safety enforcement
