The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Architecture: Lead the technical configuration and governance of Salesforce and the broader GTM stack (Openprise, Clay, etc.)
Automation & AI: Architect and maintain advanced automations using AI to reduce manual work and streamline account sourcing, enrichment, and routing
GTM Tools Management: Manage the end-to-end lifecycle of GTM tools, from vendor selection and integration to user provisioning and ticket-based troubleshooting
Automated Data Integrity: Build scalable cleansing, deduplication, and enrichment workflows across all GTM data sources
Governance Frameworks: Establish policies to improve data quality, governance, and cross-platform alignment
ICP Signal Capture: Partner with Marketing and Sales to translate the Ideal Customer Profile (ICP) into technical signals to capture high-quality, actionable data for outbound teams
What they're looking for
- + years of hands-on Salesforce administration experience in a complex,: fast-paced environment (certifications a plus)
- Highly preferred experience with Openprise, Clay, and/or Tray.io
- Experience managing sales data tech stack
- Experience administering and implementing AI-powered tools or workflows in a: Go to Marketing Operations / Sales Operations context
- Strong proficiency in data analytics and reporting (Looker, Tableau, advanced: Excel, Python, and/or other advanced tools preferred)
- Proven experience gathering business requirements and translating them into well-architected system solutions
- Strong production support mindset, with the ability to balance urgent issues: against longer-term platform improvements
- Excellent project management and communication skills
