The opportunity
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
What you'll do
A portfolio of strategic enterprise retail partners is measurably healthier —: adoption is up, revenue is growing, and partners are pointing to Carrot Ads as a competitive advantage.
New retail partners are onboarded smoothly and confidently: trained on campaign tooling, demand sourcing, reporting, and invoicing — so they hit the ground running and don’t stall out early.
Partners are adopting expanded placements and new product capabilities: because you’ve made the incremental revenue case clearly — and Product teams have better data to work with because of the feedback loops you’ve built.
The account management practice is sharper than when you arrived: playbooks are tighter, QBR formats are more compelling, and the team has better tools for tracking partner KPIs and scaling what works.
Cross-functional partners: from Business Development to Finance to Ads Quality — know who to call when something involves the retail partner book, because you’ve become the connective tissue across teams.
+ years in Account Management or a related field, with experience in ad tech, publishers, or retail media.
What they're looking for
- Proven experience supporting enterprise solutions in the advertising space,: including managing complex partner relationships end-to-end.
- Strong technical acumen: able to understand and explain complex product capabilities to partners who may not be technical.
- Proficient in data analysis with the ability to derive actionable insights: and make strategic recommendations from partner KPI data.
- Comfortable navigating billing, invoicing, and revenue reconciliation workflows in partnership with Finance.
