The opportunity
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom.
What you'll do
Own exception management across cash, positions, trades, and margin,: including triage, investigation, resolution, and implementation of durable fixes
Lead operational readiness for new product launches, covering UAT/test case: design, playbooks, cutover plans, and post-launch stabilization
Partner with Product, Risk, Compliance, Accounting, and Engineering to design: processes, controls, and reporting that scale and meet regulatory expectations
Establish monitoring and exception reporting frameworks (SLAs, KPIs,: dashboards) and run incident triage with clear escalation paths
Drive root cause analysis and post-mortems, translating learnings into product and process improvements
Identify and implement automation and tooling to reduce operational friction and manual work
What they're looking for
- + years in financial services or fintech operations with FCM, broker-dealer,: or listed derivatives experience, emphasizing trade operations, margin, or exception management
- Demonstrated analytical problem-solving in exception-based operations with: strong prioritization and escalation judgment
- Product launch and operational readiness experience, including requirements: gathering, UAT execution, playbook development, and go-live support
- Effective cross-functional business partnering with Product, Engineering,: Risk, and Compliance teams in fast-moving environments
