The opportunity
Clean luxury. Better for you.
What you'll do
Implement and execute Everlane’s global inspection and testing program in: partnership with factories, third-party partners, and cross-functional teams
Communicate testing and inspection results internally and externally to key: stakeholders, and partner with factories to ensure continuous improvement
Independently manage QA activities, ensuring alignment with Everlane’s global quality standards.
Analyze new materials, test results, & risk, and provide recommendations to: the cross-functional teams for finished good use
Manage return rate analysis and collaborate with the internal product teams on a plan to mitigate future risk
Troubleshoot, diagnose, and solve any development and bulk quality issues: with urgency (i.e. workmanship, color, inspection report failures, etc.)
What they're looking for
- Create corrective and preventive action plans while keeping internal partners informed
- Track and analyze quality defect reporting, identifying themes and proposing solutions
- Management of product samples, including TOPs and final reference samples
- Define, track, evaluate, and communicate each factory's performance metrics on a regular basis
