The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Lead and coordinate program management activities across the Brand Integrity: pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination.
Support the operational governance of card-network and alternative payment: method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistently across teams and regions.
Serve as the primary compliance point of contact for Visa, Mastercard (APAC: Risk Teams), and domestic network operators, driving brand integrity programs and scheme remediation.
Manage program plans, trackers, decision logs, action items, and governance: routines for brand-integrity initiatives and escalations.
Coordinate intake and triage of merchant, partner, and network-related issues: that require brand-integrity review or follow-up.
Partner with the first line, Risk, Legal, Commercial, Partnerships, and: regional stakeholders to ensure merchant-facing processes and internal governance are aligned.
What they're looking for
- + years of experience in program management, compliance, risk, operations,: merchant oversight, or similarly cross-functional roles.
- Strong organizational skills and attention to detail, with the ability to: manage multiple workstreams, deadlines, and stakeholders at once.
- Experience working in payments, fintech, financial services, or another: regulated environment is strongly preferred.
- Familiarity with card-network compliance, merchant risk, high-risk verticals,: or brand-integrity programs required.
- Comfortable working across global teams and time zones, and able to drive progress without direct authority.
- Strong written and verbal communication skills, with the ability to summarize: complexity into clear actions and decisions.
- Demonstrated ability to build structure in ambiguous environments and: maintain momentum on open-ended programs.
- Experience working with merchant models such as payment facilitators or marketplaces is a plus.
