Senior Customer Enablement ArchitectNew$144K
The opportunity
At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers.
What you'll do
Drive the commercial success of Databricks’ learning and enablement offerings: across enterprise accounts for the assigned Americas Business Unit.
Partner with sales and customer success teams to position learning as a key: lever of customer adoption, renewal, and expansion.
Translate customer goals into tailored enablement programs that accelerate transformation and ROI.
Lead the end-to-end lifecycle of customer training programs—from discovery: and design through execution and post-program analysis.
Conduct learning diagnostics to identify skill gaps and adoption blockers,: using data to design impactful training strategies.
Deliver high-quality, blended learning experiences (virtual, classroom, and: on-demand) that achieve measurable customer outcomes.
What they're looking for
- Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact.
- Mentor colleagues across the Learning & Enablement organization, sharing best: practices and driving excellence in customer engagement.
- Proven track record of selling and implementing learning solutions into: enterprise accounts, ideally in the software or cloud technology space.
- Deep understanding of the Americas enterprise landscape, industry verticals,: and cultural nuances in driving customer engagement and training adoption.
