The opportunity
Our Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives.
What you'll do
Serve as a trusted technical advisor for prospects, providing strategic: consultation on data architecture, governance, instrumentation, and business outcomes
Communicate and consult effectively at all levels of the customer’s: organisation to earn trust and influence buying decisions
Bridge the technical-business gap—working with senior stakeholders to define: success for proofs-of-concept and ensuring successful execution and outcomes
Leverage your Mixpanel expertise and technical/consultative skills to impart: best practices throughout proof-of-concept projects
Partner with Account Executives to drive revenue growth across ANZ, serving: as the key technical contact for customers
Partner with post-sales teams to ensure that pre-sales value propositions: translate into tangible post-sales results
What they're looking for
- Develop relationships and uncover the needs of key technical stakeholders: within your assigned book of business across Australia and New Zealand
- Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel: customers and sharing it with the Product team
