Senior Customer Engineer, Enterprise AI - Bay AreaActive$231K–$275K

Cloudflare
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The opportunity

Compensation may be adjusted depending on work location.

What you'll do

  • Lead technical discovery, design bespoke architectures, and deliver: compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms

  • Build technical champions and executive relationships within target accounts

  • Represent Cloudflare at industry events, developer communities, and cybersecurity conferences

  • Serve as the primary technical contact from contract signature through full platform adoption

  • Lead and oversee technical onboarding and implementation: you are the engineering relationship, not a handoff

  • Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value

What they're looking for

  • Deep understanding on The Life of a Request on the Internet
  • Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
  • Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure)
  • Exceptional communication and presentation skills: equally fluent in a whiteboard architecture session with engineers and a strategic business review with the C-suite
  • AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
  • Hands-on experience with Cloudflare's Developer and AI platform: Workers, Workers AI, AI Gateway, Vectorize
  • Applied AI knowledge: prompt engineering, LLM orchestration, Retrieval-Augmented Generation (RAG) architectures
  • Proficiency in Python, JavaScript, or Go: able to write integration scripts, API connectors, and edge computing functions