Senior Customer Engineer - LATAMPosted today

The opportunity

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working,…

What you'll do

  • Serve as a trusted technical advisor for prospects, providing strategic: consultation on data architecture, governance, instrumentation, and business outcomes

  • Communicate and consult effectively at all levels of the customer's: organisation to earn trust and influence buying decisions

  • Bridge the technical-business gap—working with senior stakeholders to define: success for proofs-of-concept and ensuring successful execution and outcomes

  • Leverage your Mixpanel expertise and technical/consultative skills to impart: best practices throughout proof-of-concept projects

  • Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers

  • Partner with post-sales teams to ensure that pre-sales value propositions: translate into tangible post-sales results

What they're looking for

  • Develop relationships and uncover the needs of key technical stakeholders: within your assigned book of business
  • Be the "Voice of the Prospect" by collecting feedback from potential Mixpanel: customers and sharing it with the Product team
  • Fluency in business and conversational Spanish and English.
  • The ability to communicate with stakeholders at all levels—from discussing: APIs with developers to organisational efficiency with CIOs.