The opportunity
The Fulfillment Data Science team works on problems at the core of Instacart's marketplace: how customers choose and experience delivery and pickup, and how we balance speed, reliability, and cost to deliver it. You'll join a collaborative team that works closely with frontier…
What you'll do
Use data science to shape how customers choose and experience delivery and: pickup, from browsing through checkout and fulfillment
Own the experimentation framework for all speed and service option tests,: across both marketplace and enterprise
Design and analyze experiments in a two-sided marketplace, adapting methods to fit the problem
Measure tradeoffs between speed, reliability, cost, and customer experience,: and turn them into product and strategy recommendations
Connect operational changes to business outcomes such as growth, retention, and efficiency
Work with Product, Engineering, and Operations to understand complicated: systems and find the questions that matter most
What they're looking for
- Experience with the analytical and strategic challenges of working on problems in a multi-sided marketplace
- Experience building, evaluating, and improving statistical, machine learning, and optimization models
- Experience working with geospatial data and methods
- Experience with experimentation in a product-driven setting and in developing: experimentation capabilities and tooling
- Excellent written and verbal communication skills, able to lead initiatives: across multiple product areas and communicate findings to leadership, product, and engineering teams
- MS/PhD in Statistics, Economics, Operations Research, Applied Mathematics, or a similar field
