The opportunity
As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.
What you'll do
Develop in-depth knowledge of Datadog’s licensing and pricing models to: provide deal structuring and quoting support to our global sales teams
Be a creative problem solver who finds a way to meet customers’ needs while: adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal,: contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
What they're looking for
- Drive adherence to internal controls, protocols and business rules
- Experienced in 4+ years of Deal Desk experience
- Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
- Knowledgeable of revenue recognition principles
